FAQ
Please review our FAQ before contacting support
Frequently Asked Questions
The Platform
What makes this platform unique?
All content is created exclusively from current Australian clinical guidelines. Rather than teaching medicine broadly, we focus on how Australian protocols may differ from those of other countries and how those differences appear in the AMC examination. Questions are original, written in clear English by first-language English clinicians, and are never based on recalls or recycled from other sources. There are no repeated questions on the platform, and examination simulations draw from a separate, dedicated pool to ensure your performance statistics are accurate and meaningful. Outdated protocols are retired and replaced as guidelines evolve, and flagged errors are addressed promptly to maintain the integrity of the question bank for all candidates.
How many questions are in the bank?
The platform launches with 600+ clinical vignettes across 20 core categories, with new questions added regularly. The bank is continuously expanding based on updated guidelines and candidate feedback.
Are the questions updated when guidelines change?
When Australian clinical guidelines are updated, affected questions are reviewed and revised accordingly. We are committed to keeping content aligned with current national protocols.
Studying
What study modes are available?
Tutor Mode: Untimed practice with immediate feedback after each question. Full explanations, guideline references, and clinical pearls.
Timed Mode: Race the clock with no feedback until completion. Questions scored and tracked against your performance history.
Examination Simulations: Full length simulations under authentic exam conditions. 150 questions, 210 minutes, no overlap with practice questions.
All study modes are available in both light and dark display themes, adjustable at any time during your session.
Timed Mode: Race the clock with no feedback until completion. Questions scored and tracked against your performance history.
Examination Simulations: Full length simulations under authentic exam conditions. 150 questions, 210 minutes, no overlap with practice questions.
All study modes are available in both light and dark display themes, adjustable at any time during your session.
Does the platform simulate real AMC exam timing?
Yes. Timed mode and examination simulations replicate the exact time constraints of the official AMC MCQ: 210 minutes for 150 questions. This trains you to manage clinical reasoning under time pressure, not just knowledge recall.
Can I track my performance by category?
Your dashboard shows accuracy and coverage across all 20 categories. It identifies your weakest disciplines and suggests targeted practice. You can see exactly where you need to focus.
Can I use this on my phone?
The platform is fully responsive and works on tablets and mobile devices. We recommend a laptop or desktop for examination simulations to best replicate authentic exam conditions.
Can the explanations replace my textbooks?
The explanations are detailed and clinically referenced, but they are designed to sharpen your reasoning under exam conditions, not to replace comprehensive study. We recommend using the platform alongside foundational texts and current Australian clinical resources.
Subscriptions and Billing
What subscription options are available?
Three options: 1 month, 3 months, or 6 months. All tiers provide identical, full access to the complete question bank, all study modes, examination simulations, and performance analytics. The only difference is duration.
Will my subscription auto-renew?
No. All subscriptions are billed once. There are no automatic renewals, no hidden charges, and no recurring payments. When your access period ends, you will receive a reminder with the option to renew manually.
What happens when my subscription expires?
You will receive a notification 10 days before expiry. After expiry, your performance data is retained for 90 days. If you resubscribe within that period, you resume exactly where you left off. After 90 days without an active subscription, performance data is permanently deleted.
What is your refund policy?
Due to the nature of digital content, all sales are final. Once a subscription is activated and access to the question bank is granted, refunds are not available. We encourage candidates to review the platform features and FAQ thoroughly before subscribing.
What currency are prices listed in?
All prices are listed in Australian Dollars (AUD). Payment is processed through a secure, PCI Level 1 certified provider. Your bank may apply a currency conversion fee depending on your location.
Technical and Support
I found an error in a question. How do I report it?
Every question has a Flag Error button below the answer options. Flagging a question sends it directly to our clinical review team for assessment and correction where necessary.
Can I share my account with someone?
No. Each account is for a single user. The platform enforces one active session per account. If a second device signs in, the first session is terminated. Sharing credentials violates the Terms of Service and may result in account suspension.
Is my data secure?
Your data is stored securely on encrypted servers. Authentication is handled through standard security protocols. We do not share, sell, or distribute your personal information to third parties. Payment is processed through a secure, PCI Level 1 certified provider. Your card details are never stored on our servers.
Still have questions? Get in touch.